Refund Policy

Customer Satisfaction Guarantee

We stand behind the quality of our "M3U Splitter" tool and technical support services. If you are not satisfied with our service, we offer refunds under the conditions outlined below.

Your satisfaction matters to us, and we are committed to ensuring you have a positive experience with SmarterTV.

Refund Eligibility

You may request a refund if:

• The service does not work as described despite our technical support efforts
• You experience technical issues that we are unable to resolve
• You are not satisfied with the service quality
• The refund request is made within a reasonable timeframe after purchase

How to Request a Refund

To request a refund, please contact our support team with:

• Your account details or purchase information
• A brief explanation of why you're requesting a refund
• Any technical issues you experienced (if applicable)

We offer 24/7 support to process your refund request promptly. Our team will review your request and respond as quickly as possible.

Refund Processing

Once approved, refunds will be processed back to your original payment method (Wise, Revolut, etc.) within a reasonable timeframe. We strive to make the refund process as smooth and hassle-free as possible.